Our Customer Service organization is dedicated to resolving your technical challenges in a timely manner.  In addition, Sedona Systems offers a variety of Professional Services that complement its market-leading NetFusion Platform.

Technical Project Management

  • High-Level Desgin (HLD), Low-Level Desgin (LLD)
  • Identifying and addressing customer environment specific requirements
  • Working through data access issues, connectivity, security
  • Defining deliverables, generating SoWs

Delivery Services

  • Installation/Commissioning
  • System Integration (fitting product to the specific environment)
  • Data validation
  • Functional Testing, Acceptance Testing
  • Security Compliance Testing

Training & Customized Services

  • Resident Engineering
  • Custom Reports
  • OSS Integrations
  • Team Workshops
  • 1:1 Training sessions

Sedona Support Center

Support Portal login for existing customers.  If you require a login, please contact support